Police and Ambulance

Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department. Hearing impaired callers can dial 106 by TTY or use other National Relay service in an emergency.

Phone: 000

Visit website: https://www.triplezero.gov.au/

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.

Phone: 13 11 14

Visit website: https://www.lifeline.org.au/

Suicide Call Back Service

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

Phone: 1300 659 467

Visit website: https://www.suicidecallbackservice.org.au/

Kids Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Phone: 1800 551 800

Visit website: https://kidshelpline.com.au/

Mental health access line

MH Call is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

Phone: 1300 64 22 55

Visit website: https://metrosouth.health.qld.gov.au/mhcall

Parentline

Parentline is a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory.

Phone: 1300 30 1300

Visit Website: https://www.parentline.com.au

Perinatal Anxiety and Depression Australia (PANDA)

PANDA supports the mental health of parents and families during pregnancy and in their first year of parenthood.

Phone: 1300 726 306

Visit website:
www.panda.org.au

DVConnect Womensline

DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week crisis response telephone helpline for women who want to escape domestic and family violence. They offer free, professional and non-judgmental telephone support to you, wherever you live in Queensland.

Phone: 1800 811 811

Visit website: https://www.dvconnect.org/womensline/

DVConnect Mensline

Queensland Transcultural Mental Health Centre is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.

Phone: 1800 600 636

Visit website: https://www.dvconnect.org/mensline/

Elder Abuse Helpline

The Elder Abuse Helpline offers confidential information, support and referrals for older people experiencing abuse and anyone who witnesses or suspects the abuse of an older person. The service operates 9am to 5pm, Monday to Friday. Voice messages can be left outside these hours.

Phone: 1300 651 192

Visit website: https://eapu.com.au/elder-abuse-helpline/

1800RESPECT

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence. When you contact 1800RESPECT, you will talk to a trained counsellor who will listen and support you in what feels right for you and your situation. they will work with you to help you identify what you can do and to find the right services or support for you. Everyone's situation is different and no one knows your situation better than you.

Phone: 1800 737 732

Visit website: https://www.1800respect.org.au/

Sexual Assault Helpline

The Sexual Assault Helpline team are specialist counsellors who will always listen and believe you. They support you first with any concerns you have around your safety, then give you options depending on your situation and what you want to happen. Options can look like information, advice or counselling over the phone. They can also make referrals to other services if you would like ongoing support.

Phone: 1800 811 811

Visit website: https://www.dvconnect.org/sexual-assault-helpline/

MensLine Australia

MensLine Australia is a free telephone and online counselling service for men with emotional health and relationship concerns.

Phone: 1300 789 978

Visit website: https://mensline.org.au/

DVConnect Mensline

DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.

Phone: 1800 600 636

Visit website: https://www.dvconnect.org/mensline/

Kids Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Phone: 1800 551 800

Visit website: https://kidshelpline.com.au/

Headspace

Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.

Phone: 1800 650 890

Visit website: https://headspace.org.au/

Youth Beyond Blue

Youth Beyond Blue aims to empower young people aged 12–25, their friends and those who care for them to respond to anxiety and depression. We support and promote environments and settings that build on strengths of young people and respond to ongoing change.

Phone: 1300 224 636

Visit website: https://www.beyondblue.org.au/who-does-it-affect/young-people

Youturn

Youturn Youth Support is a not-for-profit organisation helping young people in need under 25 years old to build better lives. Youturn support people across Southern Queensland from their main work locations in Tewantin, Maroochydore, Gympie, Caboolture, Toowoomba and Bundaberg.

Phone: (07) 5442 4277

Visit website: https://youturn.org.au/

Eheadspace

eheadspace provides online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

Phone: 1800 350 890

Visit website: https://headspace.org.au/online-and-phone-support/

Alcohol and Drug Information Service (ADIS)

The ADIS provides information, advice, referral, intake, assessment and support 24 hours a day for people in Queensland with alcohol and other drugs concerns. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.

Phone: 1800 177 833

Visit website: https://adis.health.qld.gov.au/

Counselling Online

Counselling Online provides assistance to Australian residents concerned about alcohol & other drugs. Counselling Online’s primary service is online text-based counselling for people concerned about their own drinking or drug use. The service is equally available to people concerned about a family member, relative or friend.

Phone: 1800 177 833

Visit website: https://www.counsellingonline.org.au/

Family drug support

Family Drug Support provides up to date information on all aspects of alcohol and drug use relative to the families of people who use substances. FDS also operates a National 24 hr, 7 day a week telephone support service for families affected by alcohol and other drug issues.

Phone: 1300 368 186

Visit website: (Family Drug Support website)
www.fds.org.au

Butterfly

Butterfly provides support for anyone in Australia concerned about eating disorders and body image whether you need support for yourself or someone you care about. All counsellors are qualified mental health professionals with a background in psychology, social work or counselling. They also have specialist training in eating disorders and body image.

Phone: 1800 33 4673

Visit website: https://butterfly.org.au/get-support/helpline/

QLife

QLife provides anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country.

Phone: 1800 184 527

Visit website:
https://qlife.org.au/

Link Up (Qld)

Link-Up (Qld) are a dedicated team offering Aboriginal and Torres Strait Islander people the chance to reconnect with family and understand their identity. Link Up (Qld) are a not-for profit organisation providing services at no cost.

Phone: 1800 200 855

Visit website:
https://www.link-upqld.org.au/

Murri Watch

The Murri Watch project was established in response to recommendations of the Royal Commission into Aboriginal Deaths in Custody. Murri Watch provides a range of services to support Indigenous people residing in Queensland affected by public drunkenness, detained in local correction centres and at risk of homelessness.

Phone: (07) 3891 6431

Visit website: https://murriwatch.org.au/home?postTypeId=whatsNew

Gallang Place Indigenous Counselling Service

Gallang Place Aboriginal and Torres Strait Islander Corporation Counselling Services is an organisation aiming to help all Aboriginal and Torres Strait Islander communities grow stronger by providing culturally appropriate counselling and support services.

Phone: (07) 3899 5041

Visit website: https://www.gallangplace.org.au/

Queensland Health 13 HEALTH (13 43 25 84)

Quitline 13 78 48

Veterans Support Service 1800 011 046

Eating Disorders Queensland (07) 3844 6055

Griefline 1300 845 745

Grow Australia (support through peer groups) 1800 558 268

Legal Aid Queensland (free legal aid) 1300 65 11 88

Homeless Hotline 1800 474 753

Child Safety After Hours Services 1800 177 135

Victim Assist 1300 546 587